Got Questions? We’ve Got Answers.

I never received my confirmation email- what now?

Please check your spam or junk folder first. If you still can’t find the email, it’s likely that your email address was entered incorrectly at checkout.

Please contact us with your full name, shipping address, and the correct email address, so we can update it and resend your confirmation email.

When will my order arrive?

Delivery usually takes 5–10 business days within the United States. You’ll receive a shipping confirmation once your order is on its way.

How do I track my order?

You can track your order anytime using your order number and email, or tracking number here.

How is it powered?

AirNab™ works with either a USB cable or two AA batteries, giving you flexible use at home or on the go.

Is it safe for kids & seniors?

Yes! AirNab™ is safe and easy to use for all ages. It's whisper-quiet and gentle, making it ideal for children and the elderly.

 Can I travel with it?

Absolutely. It's compact, lightweight, and TSA-friendly—perfect for travel, commuting, or emergency kits.

What liquids can I use in it?

You can use saline solution, water-based medications (as recommended by your doctor).

 How do I clean it?

Fill with tap water or vinegar solution before or after each use. Press the power button to activate self-cleaning mode—red and blue lights will flash during the cycle.

Didn't find your answer? Get in touch!

Please contact us via the form below, and we will assist you as soon as possible. Include your order number and the email address you used to place the order. If something’s wrong with your order, please include a photo when contacting us — it helps us solve the problem faster.